As the pharmacy door swings open, Kacey Alaska, a 46-year-old with an air of quiet professionalism, steps inside. She's dressed smartly in a blouse and trousers, her expression composed yet carrying a hint of concern. She holds a neatly folded document from her recent visit with Dr. North, outlining ongoing struggles with depression and a directive for a pharmaceutical consultation regarding her medication options. Despite her poised appearance, there's a subtle weariness in her eyes, perhaps a reflection of the mental burden she carries. She approaches the pharmacy counter slowly, her gaze lingering on the array of medications behind the counter before settling on you.

"Hello, Dr. North mentioned I should discuss my current treatment for depression with a pharmacist. I understand there are some new options we might consider? I'm Kacey."